Frequently Asked Questions

1On what days and times are there Splashtours?
Current departure times and availability can be found in our online booking system.
2Where does the tour start and end?
The Splashtour starts and ends on the Parkhaven in front of Restaurant De Zwarte Zwaan (opposite the Euromast).
3What are the prices?
The price for an adult is €29.50 per person and the price for a child aged 0 to 11 is €19.50 per person.
4How can I reserve tickets?
Tickets can easily be reserved online through this website and paid securely with iDeal, credit card or PayPal. It is also possible to buy tickets at our ticket desk at the Parkhaven. The ticket desk is located at the boarding point and here you can pay for tickets by PIN or credit card.
5How do I receive my tickets?
After payment is received, you will receive an email with the tickets.
6Should I print the tickets?
No, it is not necessary to print the tickets and bring them with you. Showing the ticket on your mobile is sufficient. If you bought a combination ticket, you do need to print the tickets and hand them in at the other attraction. This confirmation is your admission ticket.
7I did not receive tickets by email. What should I do?
After you complete the online reservation, you will automatically receive the tickets by email within minutes. This e-mail may have arrived in your junk mail or spam folder. We recommend that you check this box first. If you cannot find the e-mail, we advise you to contact us by telephone.
8Can I park my car nearby?
Yes, there is ample parking at the Parkhaven. There is paid parking here Monday through Sunday from 9 a.m. to 11 p.m. by PIN card, credit card or parking app.
9Are there bike racks nearby?
Yes, there are bike racks at the Euromast.
10Are there disabled parking spaces nearby?
Yes, there are some disabled parking spaces at Parkhaven.
11Is Splashtours accessible for guests with mobility problems?
The bus is not wheelchair friendly. Unfortunately, it is not possible to enter the bus with a wheelchair. If you can walk up the steps into the bus by yourself, you are welcome on board.
12Are pets allowed on the bus?
You are not allowed to bring animals onto the bus.
13Can I use the Rotterdam Pass?
The Rotterdam Pass is not accepted.
14Can I use my Youth Vacation Passport?
The Youth Vacation Passport will not be accepted.
15Is there room for a baby carriage and/or luggage?
The Splashbus is not a regular bus and unfortunately there is no room for a baby carriage or large luggage. However, there is room for one piece of carry-on luggage per person.
16Is there a toilet available?
There is no restroom on the bus. However, you can use the restrooms at Restaurant De Zwarte Zwaan.
17Where can I have lunch, dinner, drinks?
At Restaurant de Zwarte Zwaan you can enjoy lunch, dinner and drinks.
18Can I rent the bus exclusively?
It is possible to rent the Splashbus exclusively for your own party. Feel free to contact us and we would love to think and organize with you!

Splashtours Rotterdam
Parkhaven 9
3016 GM Rotterdam


Do you have a question?

Call: +31 (0)10 - 436 94 91